Client Manager

We’re on the lookout for a highly skilled and competent Client Manager. Responsible for being the main point of contact for a variety of key client accounts. 

Have you got what it takes to be an awesome Client Manager?

Job Description

As a Client Manager for Blue Moon you will be delivering award-winning work and surpassing client’s expectations, briefs, and budgets. As part of your day to day you will be collaborating with, and managing executives, freelancers, assistants, suppliers, co-workers and delegating tasks and responsibilities accordingly. Other responsibilities will include:

  • Building and maintaining strong, long-lasting client relationships
  • Understanding a wide range of marketing fields including branding, PR, social media, digital and print.
  • Project Management to ensure all client requirements are met on time and in budget
  • Hosting regular client meetings to discuss performance and understand how we can further enhance our relationships
  • Seeking out new business opportunities either through ways to maximise existing clients or through networking with new clients

Essential Skills

  • Minimum of 2 years’ experience as an agency Account Manager or Account Executive (we will not rule out experience in a different kind of customer-facing role if you feel it is relevant)
  • Ability to work in a fast-paced environment, juggling multiple tasks and clients at any one time
  • Excellent client-facing skills and communications experience
  • Basic design experience (familiarity with Canva, Photoshop etc)
  • Copywriting experience (ability to tailor tone of voice and construct messaging for social media captions, blogs etc)
  • Ability to work as a team as well as a highly motivated individual
  • Ability to take on constructive criticism and feedback, using any learnings to further improve your performance
  • Resilience to work under pressure (especially when big deadlines loom)
  • Willingness to learn
  • Commercial Awareness
  • Presentation Skills (to support with client pitches and presentations to the senior leadership team)
  • Preferably, some line-management experience (1 year minimum if possible – however this is not essential)

Ultimately, we’re a people-first agency and we’re after the RIGHT person to join our growing team. Even if you’re lacking in a few areas of the above then we still want to hear from you! If so then be sure to explain what you feel you can bring to the Blue Moon table!

Benefits

  • Competitive Salary based on Experience
  • New State of the art office
  • Use of free Onsite Gym at the Office
  • Hybrid working / flexibility where needed
  • 29 Days Holiday per annum. This includes bank holidays as well as your Birthday off.
  • Free office parking
  • Pension Auto Enrolment
  • Quarterly Team Away Days to strengthen our team and embed our culture.
  • Annual Pay Reviews
  • Annual Blue Moon Business Update and Strategy Trip (usually abroad)

Apply Now

To apply for this role, please complete the form below and upload your CV